Prima Electro

Prima Electro Assistance

Prima Electro follows an operating procedure to manage the returned items, in order to provide a more efficient and precise service. Before sending us the material to be repaired, use this procedure to get a RMA number for each returned product.

For a faster procedure, please complete the online RMA module on the website.

Alternatively, you can download the RMA module download, fill in the required fields and email it to

For any additional information request, you can contact the following numbers:

T. +39 011 9899 705

RMA module request

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